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Client Management
Mortgage Brokers will deal with hundreds of clients over time and they may maintain client lists using other software. BrokerSource will not only make this task easier, it will link all products sold to each client, link each client to their referral source, link all communications sent from within BrokerSource with each client (including Marketing campaigns) and allow the Mortgage Broker to gain an overall view of the client relationship.

        BrokerSource will provide the following benefits when managing Clients:

  • A complete Client CRM system.

  • View all of your client data in one place.

  • Clients can access a secure client area to update their own profile, monitor the progress of their own loans and communicate with you using an integrated messaging system.

  • Find all of the correspondence sent and received from within BrokerSource so you will never lose an email again.

  • Set all your appointments with clients from within BrokerSource and maintain a history of contact.

  • Monitor how much business each client has generated and the revenue received.

  • Market to your clients from within BrokerSource utilising the integrated Marketing module and track the success of these campaigns.

  • Gain an overall view of each client relationship to capitalise on future opportunities to up-sell other financial products.